Alerts notifications

In Opinum, you are able to define notifications related to the existing alerts. This way, each time an alert is fired, you can receive a notification via email, SMS, webhook or configure the system in order to create an event.

Important

Alerts will be decommissioned this year, in favor of alarms, which are more efficient and offer greater functionality.
Learn more about alarms.

Add a notification to an alert

When creating a new alert, go to the tab 'Notifications' in the pop-up window 'Edit Alert settings' and click on the button 'Add another notification' to define a notification related to this alert.

There are four types of notifications in Opinum Data Hub, which you can choose in the field 'Send': Email, SMS, Webhook and Event.

Email

If 'Email' is selected, an email is sent to the user specified each time the alert is fired.

In the 'To' field, you can choose :

  • 'User': to select one of the account's users through the drop-down list of the 'Info' field.
  • 'Custom': to enter directly an email address of your choice in the 'Info' field.

The message sent when the alert is fired contains:

  • the name of the alert raised
  • the site and the source concerned
  • the threshold value defined in the alert
  • the value which has raised the alert and its datetime for a raw alert
  • the aggregated value which has raised the alert and the period for which it has been raised (granularity) for a rolling or a scheduled alert.

Example :

The alert [Name of the alert] on [Site] - [Source] has been raised because the value [trigger value] was above [threshold value] at [datetime of the value]

SMS

If 'SMS' is selected, an SMS is sent to the phone number specified each time the alert is fired.

To use that functionality, the configuration of your account has to be set correctly.

Tip

Learn more about SMS Configuration at account level

Once your account is correctly set up, you can choose, in the 'To' field :

  • 'User': to select one of the account's users through the drop-down list of the 'Info' field. The alert will be sent to the phone number registered for this user.
  • 'Custom': to enter directly a phone number of your choice in the 'Info' field.

The message sent when the alert is fired contains:

  • the name of the alert raised
  • the site and the source concerned

Example :

The alert [Name of the alert] on [Site] - [Source] has been raised.

Webhook

If 'Webhook' is selected, a POST request is sent to the URL defined when the alert is raised.

To use that functionality, you need first to configure a webhook on your account page.

Tip

Learn more about Webhook in Opinum Data Hub

Once a webhook is correctly defined, you can choose this option in the 'Send' field and select the webhook needed in the drop down list.

The message sent when the alert is fired is displayed accordingly to the configuration you have defined.

Event

If 'Event' is selected, an event is created for the site linked to the alert, each time the alert is raised.

Tip

Learn more about events